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AI-Powered Automation for Logistics & Transport Operations
Automate shipment inquiries, booking calls, follow-ups, and customer communication using AI voice agents and intelligent automation—built for fast-moving logistics environments.
Modern Logistics Requires Intelligent Automation
Logistics and transport companies handle high volumes of shipment inquiries, booking confirmations, and follow-ups every day. Manual call handling and disconnected systems often result in delays, missed opportunities, and operational inefficiencies.
Eplanet Soft helps logistics businesses streamline communication and operations using AI voice agents, automation workflows, and real-time dashboards – ensuring speed, accuracy, and scalability.
Common Challenges in
Logistics Operations
Missed shipment and booking inquiries
High call volumes during peak hours
Manual confirmations and follow-ups
Lack of real-time operational visibility
Inefficient customer communication
Difficulty scaling multi-location operations
AI & Automation Solutions for Logistics Companies
AI Voice Agents for Shipment & Booking Calls
Handle inbound and outbound calls related to bookings, shipment status, and customer inquiries with natural, human-like conversations.
Booking Confirmations & Follow-Ups
Automate confirmations, reminders, and follow-ups to reduce delays and miscommunication.
Customer Support Automation
Answer FAQs, provide shipment updates, and route urgent issues automatically.
Multi-Location Call Routing
Route calls based on region, depot, or service type with centralized reporting.
CRM & Dispatch System Integrations
Integrate AI voice agents with CRM, dispatch, and logistics management systems.
Who We Help
Fleet
Operators
Booking coordination, shipment updates, and customer communication.
Freight & Transport Companies
Inquiry handling, confirmations, and operational automation.
3PL & Supply Chain Providers
Centralized call handling and real-time reporting.
Logistics
Aggregators
High-volume call automation with scalable workflows
Security, Reliability & Performance
Our logistics automation systems are built for high availability, secure data handling, and reliable performance – ensuring uninterrupted operations even during peak demand.
Why Eplanet Soft for Logistics Automation
Logistics-specific automation workflows
Human-like AI voice interactions
Seamless system integrations
Scalable, high-volume architecture
Secure and reliable infrastructure
Continuous optimization & support
We build logistics-ready systems –
not generic call automation.
Sucess Stories
AI, Automation & Digital Transformation Case Studies
Real business problems solved with intelligent systems.
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Get a Free Logistics AI & Automation Audit
Discover how AI voice agents and automation can streamline logistics operations and customer communication.
Frequently Asked Questions
Can AI handle high call volumes?
Yes. AI voice agents scale instantly without delays.
Can it integrate with dispatch systems?
Yes. We integrate with most logistics and custom systems.
How fast can this be implemented?
Typically within 2 – 4 weeks.
Contact us
Get a Free AI & Automation Audit
In this free 30-minute audit, we identify automation gaps, AI opportunities, and system improvements tailored to your business.
Your benefits:
- Client-oriented
- Independent
- Competent
- Results-driven
- Problem-solving
- Transparent
What happens next?
1
We review your business workflows
2
We recommend AI & automation opportunities
3
You receive a clear execution roadmap