UniFirst – The Uniform and Facility Service Expert Platform
Project Overview UniFirst has been delivering full range of Uniform and facility services in North America since 1936, starting from work wear to corporate clothing.
AI Automation for Ecommerce & Retail Businesses
Automate order inquiries, customer support, and follow-ups using AI voice agents and CRM automation—built for high-volume ecommerce operations.
Ecommerce Needs Always-On Automation
Ecommerce brands handle thousands of customer queries related to orders, returns, and delivery. Manual support increases costs and delays.
Eplanet Soft helps ecommerce businesses automate customer communication using AI voice agents and workflow automation—improving experience and reducing support load.
Common Challenges in
Ecommerce Operations
Order status inquiries
High support costs
Manual follow-ups
Low repeat purchases
Poor visibility into customer data
AI & Automation Solutions for Ecommerce
AI Voice Agents for Order & Support Calls
Handle order status, FAQs, and support queries automatically.
Customer Support Automation
Reduce ticket volume and response time.
CRM & Customer Workflow Automation
Centralize customer data and follow-ups.
Post-Purchase Engagement
Automate feedback and retention workflows.
Performance Dashboards
Track support efficiency and customer metrics.
Who We Help
D2C Brands
Customer support and order automation.
Marketplaces
High-volume inquiry handling.
Retail Chains
Centralized customer communication.
Security & Platform Reliability
Designed for secure, high-availability ecommerce operations.
Why Eplanet Soft for Ecommerce Automation
Ecommerce-ready workflows
Seamless platform integrations
Scalable AI automation
Conversion-focused systems
Sucess Stories
AI, Automation & Digital Transformation Case Studies
Real business problems solved with intelligent systems.
TruBoard Partners – Enhancing Solar Plant Management
Project Overview TruBoard is an Asset Management that leverages Data and AI to drive post investment portfolio performance. The company manages solar and wind energy
YOL – Higher Education Regulator Social Media App
Project Overview YOL is a first of its kind social media app for mental and emotional well being for students enrolled in colleges. The “Your
Get a Free Ecommerce AI & Automation Audit
Discover how AI automation can reduce support load and improve retention.
Frequently Asked Questions
Will it reduce support tickets?
Significantly
Timeline?
Typically within 2 – 4 weeks.
Contact us
Get a Free AI & Automation Audit
In this free 30-minute audit, we identify automation gaps, AI opportunities, and system improvements tailored to your business.
Your benefits:
- Client-oriented
- Independent
- Competent
- Results-driven
- Problem-solving
- Transparent
What happens next?
1
We review your business workflows
2
We recommend AI & automation opportunities
3
You receive a clear execution roadmap